Privacy Policy

Last Updated: January 15, 2025

Overview

At Keyboard Kasep Co. ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our online keyboard store and services.

1. Information We Collect

1.1. Personal Information You Provide

We collect information that you voluntarily provide when using our services, including:

Full name
Email address
Billing and shipping addresses
Phone number
Payment information
Order history
Communication preferences
Account credentials
Customer service correspondence

1.2. Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

IP address
Browser type and version
Device information
Operating system
Access times and dates
Pages viewed
Referring website addresses
Shopping behavior and preferences

2. How We Use Your Information

We use your personal information for the following purposes:

Processing and fulfilling your orders
Managing your account
Providing customer support
Sending order confirmations and shipping updates
Processing returns and warranties
Sending newsletters and marketing communications (with your consent)
Improving our products and services
Detecting and preventing fraud
Complying with legal obligations

3. Information Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure SSL encryption for all data transmissions
Regular security assessments
Restricted access to personal information
Secure data storage systems
Employee training on privacy and security practices

4. Information Sharing

4.1. Third-Party Service Providers

We may share your information with trusted third parties who assist us in operating our business, such as:

Payment processors
Shipping and logistics providers
Email service providers
Customer support systems
Analytics services

4.2. Legal Requirements

We may disclose your information if required by law or in response to valid requests from public authorities.

5. Your Privacy Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Withdraw consent for marketing communications
Object to processing of your information
Request data portability
Lodge a complaint with supervisory authorities

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain your shopping cart
Remember your preferences
Analyze website traffic
Personalize your experience
Provide targeted advertising

You can control cookie settings through your browser preferences.

7. Marketing Communications

We may send you marketing communications about our products and special offers if you:

Create an account
Make a purchase
Subscribe to our newsletter
Opt-in to marketing communications

You can unsubscribe from these communications at any time through:

Account settings
Unsubscribe links in emails
Contacting customer service

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

We may transfer your information to countries outside your residence location. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

Posting the new Privacy Policy on our website
Sending an email notification
Displaying a notice on our website

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Keyboard Kasep Co.
Email: kasepfans@kbdksp.com
Address: Grand Galaxy City, Rukan Sentra Bisnis Blok RSA 1 No. 053, Kota Bekasi, Jawa Barat 17147

This privacy policy was last updated on January 15, 2025.